Is It Time to Change Estate Agent? What to Do When Your Sale Has Stalled

Is It Time to Change Estate Agent? What to Do When Your Sale Has Stalled

Putting your home on the market is an exciting moment. The board goes up, the listing goes live, and you wait for the interest to come in.

But weeks pass. Then months. The viewing requests dry up, the feedback becomes vague, and your agent seems harder to get hold of than they were at the start. The for sale board outside starts to feel less like a sign of progress and more like a reminder that something is not working.

If this sounds familiar, you are not alone. And more importantly, it does not have to stay this way.

Why Sales Stall


When a property has been on the market for a while without result, there are usually three things worth examining honestly.

The price. This is the most common culprit and the hardest one to hear. Buyers in Plymouth are well-informed. They look at a lot of properties, they know what comparable homes have sold for, and they know when something is priced above where the market actually sits. An overpriced property does not just attract fewer offers, it attracts fewer viewings, because buyers filter by price and move on quickly when something does not represent good value.

Time on the market compounds this. A property that has been listed for several months starts to raise questions in buyers' minds even if there is nothing wrong with it. The longer it sits, the harder it becomes to generate fresh interest at the same price.

The presentation. Photography, listing copy, and how the property is presented for viewings all play a significant role in how buyers respond. If the photos were taken quickly, if the description reads like a list of rooms, or if viewings are not being handled in a way that leaves a lasting impression, the property is working harder than it needs to against itself.

The marketing. Beyond Rightmove, what is your agent actually doing to find your buyer? Are they reaching out to registered buyers on their database? Are they using social media effectively? Are they following up with viewers who did not offer? A good agent is proactive. A less good one posts the listing and waits.

What Changing Agent Actually Involves


If you have decided that the relationship is not working, changing agents is a straightforward process, but there are a few things to check first.

Go back to your agency agreement and read the terms carefully. Most sole agency contracts include a notice period, typically 14 to 28 days, and some include a tie-in period at the start. Pay attention to any clauses around introduction fees too, which can mean a fee is still owed to your original agent if a buyer they introduced later completes, even after you have moved on. If anything in the contract is unclear, a solicitor can advise you quickly.

Once you are free to move, take time before instructing anyone new. Think carefully about what did not work and ask specific questions about how a different agent would approach things differently. The worst outcome would be to change agents and repeat the same mistakes.

A Fresh Start Done Properly


A new instruction is an opportunity to go again properly. That means an honest conversation about price based on what is actually happening in the Plymouth market right now, not what it was doing a year ago. It means professional photography with the property properly prepared. It means a well-written listing, a clear marketing strategy, and regular, proactive communication throughout.

It also means a relaunch that generates genuine momentum. A property relaunched well, at the right price, with refreshed marketing, can attract a new wave of interest from buyers who either dismissed it previously or never came across it at all.

The Plymouth market has active buyers in it. Properties that are presented well and priced honestly do sell. If yours has not, something in the approach needs to change, and there is no benefit in waiting longer to change it.

If you would like an honest conversation about your situation and what a fresh approach could look like, we are always happy to talk. No pressure, no obligation.

Call us on 01752 222060 or visit smeatonhomes.co.uk.



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